Frequently asked questions.

  • Where are you based?

  • We are based in Auckland, New Zealand and ship directly from here. All orders are packed and dispatched locally for fast, reliable delivery across the country.

  • Is this matcha suitable for lattes or cooking?

  • Matcha Mura is ceremonial grade, designed to be enjoyed on its own — traditionally whisked with hot water. While you can use it in lattes, smoothies, or desserts, we recommend experiencing it straight first to appreciate its natural sweetness and depth.

  • Do you ship internationally?

  • Not at this time. We’re focused exclusively on serving New Zealand customers with the freshest product and best possible experience.

  • How long does matcha stay fresh?

  • When stored properly, your matcha will remain vibrant and flavourful for about 6–12 months after opening. We recommend keeping it sealed, cool, and away from light or moisture.

  • What’s the best way to store it?

  • Keep it airtight and refrigerated after opening. This protects the flavour, colour, and nutrients. Each pouch is resealable and light-protective by design.

  • What makes Matcha Mura different?

  • We source ceremonial grade matcha directly from Uji, Japan — a region with over 800 years of tea-growing tradition. Our matcha is first harvest, shade-grown, and stone-milled in small batches to preserve colour, flavour, and purity. We don’t cut corners — and we don’t compromise on quality.